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UC-NRLF 


GIFT   OF 


DOCUMENTS 
DEPT. 


INTERSTATE  COMMERCE  COMMISSION 


RULES 

GOVERNING  THE 


CLASSIFICATION 
OF  TELEPHONE  EMPLOYEES 


EFFECTIVE  AS  CF  JULY  1,  1917 


WASHINGTON 

GOVERNMENT  PRINTING  OFFICE 
1917 


INTERSTATE  COMMERCE  COMMISSION 


RULES 

GOVERNING  THE 


CLASSIFICATION 
OF  TELEPHONE  EMPLOYEES 


EFFECTIVE  AS  OF  JULY  1,  1917 


WASHINGTON 

GOVERNMENT  PRINTING  OFFICE 
1917 


-sr 


THE  INTERSTATE  COMMERCE  COMMISSION. 


HENRY  C.  HALL. 
EDGAR  E.  CLARK. 
JAMES  S.  HARLAX. 
CHARLES  C.  McCnoRD. 
BALTHASAR  H.  MEYER. 
WIXTHROP  M.  DANIELS. 

GEORGE  B.  McGiNTT,  Secretary. 

(2) 


ORDER. 

At  a  General  Session  of  the  INTERSTATE  COMMERCE 
COMMISSION,  held  at  its  office  in  Washington,  D.  C., 
on  the  13th  day  of  July,  A.  D.  1917. 

Ordered,  That  the  rules  entitled  "  Rules  governing  the  classifica- 
tion of  telephone  employees''  be  approved,  effective  as  of  July  1, 
1917,  and  that  all  telephone  companies  within  the  scope  of  section  20 
of  the  Act  to  Regulate  Commerce  as  amended  be  governed  by  the 
said  rules  in  the  preparation  and  submission  of  their  annual  reports 
to  the  Interstate  Commerce  Commission. 

By  the  Commission. 

[SEAL.]  GEORGE  B.  McGixir, 

Secretary. 
(3) 

104475°— 17 


3C8368 


RULES  GOVERNING  THE  CLASSIFICATION  OF  TELEPHONE  EMPLOYEES. 


Effective  as  of  Juli/  1,  1917. 


1.  Definition  of  employees. — For  the  purpose  of  statistical  count 
and  classification  the  word  employees,  as  used  herein,  is  intended 
to  include  all  persons  in  the  service   of  the  reporting  telephone 
company  subject  to  its  continuing  authority  to  supervise  and  direct 
the  manner  of  rendition   of  their   service,   regardless  of  the   fact 
that  certain  of  such  persons  may  be  devoting  part  time  only  to  the 
service  of  the  company;  may  be  employed  for  temporary  periods; 
or  may  be  absent  temporarily  on  leave  (e.  g..  vacation)  or  on  account 
of  disability  due  to  accident  or  sickness.     It  is  intended  to  exclude 
persons  engaged  to  render  only  specifically  defined  service  and  not 
subject  to  the  continuing  authority  of  the  company  to  supervise  and 
control  their  acts,  such  as  independent  contractors  performing  specific 
work  cr  services  for  the  company  but  not  under  its  direct  control 
and  management:  also  persons  who  receive  only  a  royalty  or  re- 
tainer from  the  company :  pensioners  not  required  to  render  service  ; 
persons  absent  on  definitely  granted  leave  without  pay  and  not  sub- 
ject to  call  for  duty  -T  and  persons  temporarily  laid  off  from  service. 
Persons  on  vacation,  whether  with  or  without  pay,  should  be  con- 
sidered employees  if  subject  to  call  for  duty. 

2.  Counting  employees. — Section  20  of  the  Act  to  Regulate  Com- 
merce requires  that  telephone  companies  in  their  annual  reports  to 
the  Interstate  Commerce  Commission  shall  state  "  the  number  of  em- 
ployees and  the  salaries  paid  each  class."    The  number  of  employees 
being  likely  to  fluctuate,  telephone  companies  are  required  to  classify 
Mid  count  their  employees,  male  and  female  separately,  at  two  dif- 
ferent times  each  year;  viz,  as  of  the  end  of  each  of  the  months  of 
June  and  December.     The  last  day  of  the  month  shall  be  considered 
the  end  of  the  month,  except  when  it  falls  on  a  Sunday  or  a  holiday, 
in  which  case  the  count  shall  be  made  as  of  the  last  preceding  business 
day.     Every  person  sustaining  to  the  telephone  company  the  rela- 
tion of  employee,  as  defined  in  section  1  above,  shall  be  included  in 
the  count. 

(5) 


6 

3.  Joint  employees. — Each,  person    (except  as  provided  in  the 
next  succeeding  paragraph)  concurrently  engaged  under  a  joint  ar- 
rangement in  the  service  of  two  or  more  telephone  companies,  shall 
be  considered  a  joint  employee  and  shall  be  counted  by  each  tele- 
phone company  involved  in  such  joint  service  arrangement  and  rep- 
resented in  its  return  of  the  number  of  employees  by  a  fraction  based 
on  the  number  of  telephone  companies  served.     For  example,  if  such 
an  employee  is  in  the  service  of  three  telephone  companies,  each  such 
company  shall  report  him  under  the  number  of  employees  as  one- 
third  of  an  employee.     If,  however,  the  entire  compensation  of  an 
employee  concurrently  engaged  in  the  service  of  two  or  more  tele- 
phone companies  is  borne  by  a  single  telephone  company,  he  shall, 
for  the  purpose  of  these  returns,  be  treated  as  an  employee  of  that 
company  and  not  as  a  "  joint "  employee. 

A  person  employed  by  and  serving  two  or  more  telephone  com- 
panies in  the  capacity  of  a  general  officer  but  acting  independently 
for  each  company  shall  be  counted  and  reported  as  one  employee 
by  each  company.  The  term  "  general  officer  "  as  here  used  means 
an  officer  serving  a  company  in  such  a  capacity  as  that  of  president, 
vice  president,  secretary,  treasurer,  general  counsel,  general  solicitor, 
controller,  general  auditor,  general  manager,  or  chief  engineer. 

4.  Classification  of  employees  with  respect  to  character  of 
service. — Employees  shall  be  classified  with  respect  to  character  of 
service  rendered  in  accordance  with  the  definitions  of  classes  given 
below.    Where  an  employee's  duties  are  such  as  to  make  him  includ- 
able  in  two  or  more  classes  he  shall  be  counted  under  that  classifica- 
tion indicated  by  the  preponderating  character  of  his  work,  and  the 
return  of  his  rate  of  compensation  shall  be  assigned  to  the  same 
classification. 

1.  GENERAL  OFFICEES  AND  ASSISTANTS. 

Include  under  this  head  employees  engaged  in  the  general  super- 
vision of  the  affairs  of  a  company  as  a  whole,  together  with  their 
special  staff  assistants,  and  those  engaged  in  the  supervision  of  a 
general  department  of  a  company,  such  as  president,  assistants  to 
president,  vice  presidents,  assistants  to  vice  presidents,  secretary,  as- 
sistant secretaries,  treasurer,  assistant  treasurers,  general  counsel, 
general  solicitor,  controller,  general  auditor,  general  manager,  or 
chief  engineer. 

2.  OPERATING  OFFICIALS  AND  ASSISTANTS. 

Include  under  this  head  employees  engaged  in,  and  responsible 
for,  the  administration  of  an  entire  operating  department  of  a  com- 
pany or  a  division  or  district  thereof,  and  those  engaged  either  in 
the  supervision  of  certain  phases  of  the  work  of  an  operating  unit 
or  in  staff  or  research  work  incidental  thereto,  such  as  general,  di- 


vision,  and  district  commercial,  plant  and  traffic  superintendents, 
superintendents  of  construction,  maintenance,  and  buildings  and 
supplies,  purchasing  agents,  supervisors  of  directories,  and  advertis- 
ing managers. 

XOTE.— The  general  manager  shall  be  included  in  Group  1. 

3.  ATTORNEYS  AND  RIGHT-OF-WAY  AGEXTS. 

Include  under  this  head  employees  regularly  engaged  in  legal 
work  on  behalf  of  the  company,  those  engaged  in  negotiations  with 
official  public  bodies  and  individual  or  corporate  property  owners 
for  the  purpose  of  securing  right-of-way  privileges,  tax  attorneys, 
tax  agents,  etc. 

NOTE. — The  administrative  head  of  the  legal  department  shall  be  included  in 
Group  1. 

4.  ENGINEERS. 

Include  under  this  head  employees  engaged  in  the  supervision  of 
the  engineering  work  of  a  departmental  or  territorial  unit,  and  those 
who  direct  surveys  or  field  work,  prepare  designs,  plans,  estimates  or 
specifications,  or  make  technical  studies  and  investigations  in  con- 
nection with  the  development,  construction,  modification,  mainte- 
nance, or  operation  of  telephone  plant :  such  as  engineers  of  outside 
plant,  engineers  of  inside  plant,  traffic  engineers,  building  engineers, 
appraisal  engineers,  power  and  light  engineers,  fundamental  plan 
engineers,  division  plant  engineers,  and  district  plant  engineers. 

NOTE. — The  administrative  head  of  the  engineering  department  shall  be  in- 
cluded in  Group  1. 

5.  DRAFTSMEN,  SURVEYORS.  AND  STUDENT  ENGINEERS. 

Include  under  this  head  employees  engaged,  in  field  or  office,  in 
elementary  technical  work  in  connection  with  the  development,  con- 
struction, modification,  maintenance,  or  operation  of  telephone  plant, 
such  as  chief  draftsmen,  draftsmen,  fieldmen,  surveyors,  rodmen, 
ehainmen,  and  student  engineers. 

6.  ACCOUNTANTS. 

Include  under  this  head  employees  engaged  in  directing  the  dis- 
bursement or  revenue  accounting  of  an  entire  company  or  at  an  ac- 
counting center,  and  those  engaged  in  directing  or  making  audits  or 
in  special  staff  or  research  work  in  telephone  accounting  and  statis- 
tics, such  as  auditors  of  disbursements,  auditors  of  receipts,  division 
auditors  of  receipts,  division  revenue  supervisors,  disbursement  super- 
visors, chief  traveling  auditor,  traveling  auditors,  statisticians,  and 
other  special  accountants. 

NOTE  A. — The  administrative  head  of  the  accounting  department  shall  be  in- 
cluded in  Group  1. 

NOTE  B. — Employees  whose  duties  are  primarily  those  of  a  bookkeeper  or 
clerk  shall  be  included  in  Group  7. 


8 

7.  CLEKICAL  EMPLOYEES. 

Include  under  this  head  employees  engaged  in  or  supervising  gen- 
eral or  specialized  office  work  (other  than  that  performed  by  em- 
ployees incidentally  to  their  principal  duties  as  indicated  by  the 
other  groups  herein  established),  such  as  cashiers,  paymasters,  book- 
keepers, chief  clerks,  clerks,  clerical  students,  stenographers,  typists, 
messengers,  and  office  boys,  etc. 

NOTE. — Helpers,  apprentices,  junior  workmen,  and  other  students  undergoing 
specific  training,  should  be  classified  in  accordance  with  the  character  of  the 
work  for  which  they  are  being  trained. 

8.  LOCAL  MANAGERS. 

Include  under  this  head  employees  engaged  in  the  supervision  of,- 
and  responsible  for,  either  the  commercial  or  the  entire  work  in  the 
territory  covered  by  a  local  office,  such  as  managers,  commercial 
managers,  and  nonfunctional  or  combination  managers. 

9.  COMMERCIAL  AGENTS. 

Include  under  this  head  employees  engaged  in  soliciting,  outside 
collections,  and  other  commercial  work  of  a  similar  character  usually 
performed  outside  of  the  company's  offices,  such  as  chief  commercial 
agents,  commercial  agents,  chief  contract  agents,  contract  agents, 
soliciting  agents,  directory  advertising  agents,  chief  collectors,  out- 
side collectors,  and  adjusters. 

10.  EXPERIENCED  SWITCHBOARD  OPERATORS. 

Include  under  this  head  all  experienced  employees  engaged  in  oper- 
ating or  supervising  the  operation  of  switchboards  or  similar 
auxiliary  apparatus,  and  those  in  immediate  charge  of  the  training 
school  for  operators  or  engaged  in  giving  instructions  to  students  in 
operating  methods,  practices,  and  rules,  such  as  chief  operators, 
supervisors,  operators,  public  telephone  attendants,  private  branch 
exchange  operators,  chief  instructors,  and  instructors. 

11.  OPERATORS  IN  TRAINING. 

Include  under  this  head  all  employees  who  are  taking  the  school 
course  for  operators,  also  all  operating-room  employees  engaged  in 
operating  switchboard  or  similar  auxiliary  apparatus,  but  who  are 
not  classed  as  experienced  operators. 

12.  SERVICE  INSPECTORS. 

Include  under  this  head  employees  engaged  in  investigating  and 
adjusting  service  criticisms  and  in  making  special  service  tests  and 
inspections  at  subscribers'  premises  and  at  central  offices,  and  those 
engaged  in  making  and  recording  routine  detailed  service  observa- 
tions, such  as  traffic  inspectors  and  service  observers. 


13.  SUPERVISING  FOREMEN. 

Include  under  this  head  employees  who  have  immediate  charge  of 
unit  or  gang  foremen  engaged  in  the  construction,  installation,  modi- 
fication, or  maintenance  of  telephone  plant,  such  as  general  foremen^ 
chief  equipment  foremen,  chief  installation  foremen,  chief  line  fore- 
men, chief  foremen  of  cablemen,  chief  foremen  of  cable  splicers,  and 
chief  foremen  of  subway  construction. 

14.  CENTRAL    OFFICE    INSTALLATION    AND    MAINTE- 

NANCE MEN. 

Include  under  this  head  employees  engaged  in  installing  or  direct- 
ing installations  of  central  office  equipment,  those  engaged  at  cen- 
tral offices  in  making  tests  of  plant  and  equipment  or  in  the  main- 
tenance of  central  office  equipment,  or  in  immediate  charge  of  such 
test  and  maintenance  forces,  and  those  engaged  in  inspecting  central 
office  equipment^  such  as  central  office  installation  foremen,  central 
office  installers,  wire  chiefs,  test  board  men,  equipment  men,  auto- 
matic and  semiautomatic  switchmen,  central  office  repairmen,  and 
central  office  inspectors. 

15.  LINE  AND  STATION  CONSTRUCTION,  INSTALLATION, 

AND  MAINTENANCE  MEN.    . 

Include  under  this  head  employees  engaged  in  the  construction, 
modification,  and  maintenance  of  aerial  plant,  including  those  in 
immediate  charge  of  this  work  and  those  engaged  in  its  inspection, 
those  engaged  in  installing  station  or  private  branch  exchange  equip- 
ment or  in  immediate  charge  of  this  work,  and  those  engaged  in  re- 
pairing station  and  private  branch  exchange  equipment  and  the  repair 
of  aerial  plant  incidental  thereto,  together  with  employees  at  small 
exchanges  who,  in  addition,  repair  central  office  equipment  and  in- 
'  stall  station  equipment,  such  as' line  foremen,  linemen,  -  climbers, 
groundmen,  troublemen,  line  inspectors,  station  installation  foremen, 
P.  B.  X  and  P.  A.  X.  (private  automatic  exchange)  foremen,  station 
installers.  P.  B.  X-  and  P.  A.  X.  installers  and  installers'  helpers. 

NOTE. — Where  an  employee  is  assigned  both  to  line  and  station  work  and  to 
cable  and  conduit  work,  he  should  be  classed  in  accordance  with  the  prepon- 
derating character  of  his  work. 

16.  CABLE  AND  CONDUIT  CONSTRUCTION  AND  MAINTE- 

NANCE MEN. 

Include  under  this  head  employees  engaged  in  the  construction, 
modification,  or  maintenance  of  underground  conduit,  the  placing, 
rearrangement,  or  removal  of  underground,  house,  block,  or  sub- 
marine cable,  or  the  testing  or  splicing  of  cable,  and  those  in  immedi- 
ate charge  of  one  or  more  phases  of  this  work,  such  as  conduit  fore- 
men, masons,  masons'  helpers,  tile  layers,  concretemen,  conduit 


10 


laborers,  paving  foremen,  pavers,  cable  foremen,  cablemen,  splicing 
foremen,  splicers,  and  splicers'  helpers. 

17.  ALL  OTHER  EMPLOYEES. 

Include  under  this  head  employees  net  provided  for  in  other 
groups,  such  as  nurses,  matrons,  teamsters,  chauffeurs,  yard,  shop, 
and  miscellaneous  foremen,  storekeepers,  stable  and  garage  men, 
shopmen,  janitors,  porters,  watchmen,  elevator  operators,  cooks,  wait- 
resses, dishwashers,  directory  carriers,  miscellaneous  laborers,  etc. 

Grouping  of  classes  of  einploijccs  for  atiuuttl   reports  of  tel(  filionc  companies 
1o  Interstate  I'ontiitcrce  Commission. 


Group 
No. 

Class  A  Companies. 

Class  B  Companies. 

Class  C  Companies. 

Title. 

Title. 

Title. 

1 

General  officers  and  assist- 

General officers  and  as- 

ants. 

sistants. 

Officers    and    operating 

2 

Operating  officials  and  as- 

Operating officials  and 

heads. 

sistants. 

assistants. 

3 

Attorneys    and    right-of- 

Attorneys  and  right-of- 

way  agents. 

way  agents. 

4 

Engineers. 

(Engineers,  draftsmen, 

Attorneys,  engineers, 

5 

Draftsmen,  surveyors, 

surveyors,    and    stu- 

and accountants. 

and  student  engineers. 

dent  engineers. 

6 

Accountants. 

Accountants. 

7 

Clerical  employees. 

Clerical  employees. 

Clerical  employees. 

.    8 

Local  managers. 

Local  managers. 

ILocal  managers  and 

'3 

Commercial  agents. 

Commercial  agents. 

j     commercial  agents. 

10 

Experienced  switchboard 

Experienced  switch- 

operators. 

board  operators. 

'Operators    and    service 

11 

Operators  in  training. 

Operators  in  training. 

inspectors. 

12 

Service  inspectors. 

Service  inspectors. 

13 

Supervising  foremen. 

14 

Central  office  installation 

and  maintenance  men. 

15 

Line  and  station  construc- 

Plant construction  and 

Plant  construction  and 

tion,  installation,  and 

maintenance  men. 

maintenance  men. 

maintenance  men. 

16 

Cable  and  conduit  con- 

struction and  mainte- 

nance men. 

17 

All  other  employees. 

All  other  employees. 

All  other  employees. 

o 


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